Referrals
A referral is a formal recommendation made by one healthcare professional to another. The referral process begins when a patient is seen by a primary care provider (PCP) for a health concern. The PCP will assess the patient and, if necessary, refer the patient to a specialist for further care.
There are many reasons why a PCP may refer a patient to a specialist. The most common reason is that the patient has a condition that requires care from a specialist. For example, a PCP may refer a patient to a cardiologist for a heart condition or to an oncologist for cancer.

Patients
1) Referrals to specialists or diagnostic imaging only when ordered by by PCP during visit if deemed medically necessary.
2) At least five business days advanced notice needed for specialist referrals.
3) At least ten business days advanced notice needed for diagnostic imaging authorizations.
4. Healow App allows you to send messages to our referral team.
Coordinator
Rebecca Cuadra- Referral Specialist
Nery Ibarra- Diagnostic Imaging Authorizations
Email:
Fax:
(877) 809-5936
Specialist or Facilities
require a 5-10 days advance notice for processing.
Referral requests from specialists must include diagnosis, CPT codes, NPI, and tax ID number in order to be processed.